Privacy Policy
Your Personal Information
WendyUSA.com , a website store of Metro Furniture is the
owner of the information collected on this site. We will not sell or rent this
information, nor will we share it in ways different from what is disclosed in
this statement unless you consent.
Cookies and IP Addresses
WendyUSA.com is firmly committed to customer privacy.
Like many sites, we use your IP address to help diagnose problems with our
server, and to administer our Web site. Your IP address is used to help identify
you and your shopping cart and to gather broad demographic information.
We use cookies to keep track of your shopping cart and for other purposes like personalizing the site. Cookies are a small piece of information stored by your internet browser to your computers� hard drive. Your browser is usually set up to initially accept cookies. If you set your browser to reject cookies, the site will not be able to recognize your cart, your account, or any personalization. We do not and cannot use cookies to gather your confidential information that may be stored on your hard drive.
WendyUSA.com also uses web beacons as a means to deliver us cookies in order to determine whether and how many times our web pages have been browsed.
Third Party advertisers also help us display tailored content to our customers. These advertisers may also utilize cookies and/or web beacons to measure effectiveness, efficiencies, etc. of the sites. Any information that is collected by our third party advertisers through their cookies/web beacons will not be linked to any personalized information that WendyUSA.com has collected.
External Links
This site contains links to other Web sites. WendyUSA.com
is not responsible for the privacy practices or the content of such sites.
Address Information
Our site uses an order form for you to request
information, products and services. We collect your contact information,
including, but not limited to, addresses, email addresses, phone numbers, and
financial information. Collected information is used for the benefit of
WendyUSA.com to send information to customers about orders, about our company,
to send promotional material from some of our partners and in some cases may be
shared with our partners. This information is also used for billing and to
contact you when necessary.
Demographic and profile data is also collected at our site. We use this data to tailor your experiences at our site, to show you content that we think you might be interested in, and to display the content according to your preferences.
Customer information is considered to be an asset of WendyUSA.com , a website store of Metro Furniture, and as such may be transferred to another company as part of an acquisition of WendyUSA.com.
Security Information
This Web site takes every precaution to protect our users' information.
When you send sensitive information (such as your credit card number) to us via our order form, that information is encrypted and protected with SSL, the current industry-standard encryption protocol. When you are on such an SSL-protected page, a picture of a closed lock appears at the bottom or top of some Web browsers. At other times this lock appears open. Another way to tell if you are on a secure page is to look at the address or URL of the page. (Look in the address box or right-click on the page and select "Properties".) These secure SSL-encrypted pages have URLs that start with https:// instead of http://.
If you have any questions about security at our Web site, send an email to service@wendyusa.com.
Legal Disclaimer
We may disclose personal information when required by law
or in the good-faith belief that such action is necessary in order to conform to
the edicts of the law, or to comply with a legal process served on our Web site.
Terms and Conditions of Use
PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS WEB SITE (this "Site"). By using this Site, you agree to the following terms of use. If you do not agree to these terms, you may not use this Site. WendyUSA.com reserves the right, at any time, to modify, alter, or update these Terms of Use. By accepting our terms of use, you agree to be bound by such modifications, alterations, or updates.
General
The information contained in this Site, including but not
limited to the rules that govern the use of the Site, is subject to change
without notice. Your use of the Site following any such change constitutes your
agreement to follow and be bound by the rules as changed.
Copyright
All Web site design, text, graphics, and the selection
and arrangement thereof are Copyright 2009 by WendyUSA.com, a website store of
Metro Furniture. All rights reserved., or in the case of product material, all
text and graphics are Copyright by the original owner. ALL RIGHTS RESERVED.
Permission is granted to copy electronically and to print in hard copy portions
of this Web site for the sole purpose of using this Web site as an information
resource (or of ordering goods or services and using this site as a shopping
resource). Any other use of materials on this Web site-including reproduction
for purposes other than noted above, modification, distribution, or
reproduction-without the prior written permission of WendyUSA.com is strictly
prohibited.
Trademarks
The WendyUSA.com Web site and WendyUSA.com logo are
service marks of WendyUSA.com, a website store of Metro Furniture. All other
trademarks, product names and company names or logos cited herein are the
property of their respective owners.
Order Acceptance
The receipt of an order number or an email order
confirmation does not constitute the acceptance of an order or a confirmation of
an offer to sell. WendyUSA.com reserves the right, without prior notification,
to limit the order quantity on any item and/or to refuse service to any
customer. Verification of information may be required prior to the acceptance of
any order. Prices and availability of products on the Site are subject to change
without notice. Errors will be corrected when discovered, and WendyUSA.com
reserves the right to revoke any stated offer and to correct any errors,
inaccuracies, or omissions (including after an order has been submitted).
Links to Other Web Sites
WendyUSA.com makes no claim or representation, and
accepts no responsibility, regarding the quality, nature, or reliability of the
sites accessible by hyperlinks from this Site, or Web sites linking to this
Site.
Notice to California Residents
California Proposition 65
requires that special warnings be provided when products contain chemicals known
by the State of California to cause cancer, birth defects, or other reproductive
harm if the use of those products may cause exposure to those chemicals above
specific limits. These warnings relate to some but not all tools, lead crystal
glassware, ceramic tableware, tiffany style lamps, and electrical cords. Please
call us prior to ordering if you have any questions regarding the safety of
these products.
Warranties and Disclaimers
WendyUSA.com intends for the information and data
contained in the Site or provided via other channels, including but not limited
to phone and email, to be accurate and reliable, however, since the information
and data have been compiled from a variety of sources, it is provided "AS IS."
You expressly agree that your use of this site is at your sole risk.
WendyUSA.com EXPRESSLY DISCLAIMS ALL WARRANTIES AND/OR CONDITIONS, EXPRESS OR
IMPLIED, AS TO ANY MATTER WHATSOEVER RELATING TO OR REFERENCED BY THE THIS SITE,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF
MERCHANTABILITY OR SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND
NON-INFRINGEMENT.
Limitation of Liability
IN NO EVENT SHALL
WendyUSA.com OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS,
SUBSIDIARIES, DISTRIBUTORS, AFFILIATES OR THIRD PARTIES PROVIDING INFORMATION ON
THIS SITE OR VIA OTHER CHANNELS, INCLUDING BUT NOT LIMITED TO PHONE AND EMAIL,
BE LIABLE TO ANY USER OF THE SITE OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT,
INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES
(INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA OR
LOSS OF USE) ARISING OUT OF THE USE OR INABILITY TO USE THE SITE OR ANY
INFORMATION CONTAINED THEREON, WHETHER BASED UPON WARRANTY, CONTRACT, TORT, OR
OTHERWISE, EVEN IF WendyUSA.com
HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES OR
LOSSES.
You hereby acknowledge that the preceding paragraph shall apply to all content, merchandise and services available through the Site or other channels. Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states liability is limited to the fullest extent permitted by law.
This Web site is operated by WendyUSA.com from its offices in Boston, Massachusetts, USA. The law of the Commonwealth of Massachusetts shall govern these terms and conditions, without reference to its choice of law rules. WendyUSA.com makes no representation that the information in the Site is appropriate or available for use in other locations, and access to the Site from territories where the content of the Site may be illegal is prohibited. Those who choose to access the Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws.
Use of this site constitutes acceptance of our Terms of Use. Copyright 2009 by WendyUSA.com, a website store of Metro Furniture. All rights reserved.
Contact Us
Please contact us with any questions you have. We are here to serve you.
By Phone:
626-217-0851
< From 06:00 AM To 07:00 PM PST, Mon. - Sun.>
By Email:
service@wendyusa.com
By Fax: 662-542-6121
We continuously work with the most prestigious shipping companies such as Roadrunner, BestOvernite, FedEx, HomedirectUSA and Custom as well as privately owned shipping companies specializing in furniture delivery and assembly.
The selected parcel service only delivers your merchandise to the curb side of your address which is regulated in the terms of Standard Flat Rate Shipping.
Shipping is for the 48 Continental United States except Hawaii, Alaska.
A fleet of WendyUSA.com trucks is always on standby to quickly deliver orders in states near our warehouse and distribution center.
Local PickupWe offer local pickup for customers willing to arrange their own pickup from our City of Industry, CA main distribution warehouse.
All Pick-up Orders need advanced appointment with our Warehouse, and We will call to Confirm Appointment once your order arrives at our warehouse.
Click here for More Shipping DetailsAll of our products carry a New Product Warranty that promises an item is new and in original condition upon arrival. This warranty covers against defects unrelated to shipping/handling damage. We can provide replacements or parts if a defect is reported within 7 days after receiving the item.
If you are missing parts in your order, please let us know within 30 days of the ship-out date, and we will provide replacement parts for you, free of charge.
While WendyUSA.com works to fulfill the New Product Warranty for our customers, the actual warranty is offered by the manufacturers of our items. WendyUSA.com acts as a mediator in the process of warrantee fulfillment, and cannot be held liable for the actual fulfillment of the warranties.
Please note that new parts do not carry a new warranty, they are considered extensions of the original item warranty and are subject to the same time constraints regarding notification and fulfillment.
Due to processing, warranty fulfillment may take many weeks to complete.