Stairway Bunk Beds

Shipping Charge & Sales Tax

All items are Free Shipping by Curbside Delivery~
We ship to the 48 Continental United States~
We don't ship to Hawaii, Alaska right now~
Sales Tax only apply in California~
NO International shipping service~
Delivery on Normal working days, from Monday to Friday~
Saturday or Sunday Delivery are available for California local customers near Los Angels~

Standard Shipping: Curb Side Delivery

This is Curb Side Delivery for items that are heavier than 150lbs.

For residential deliveries, you will be contacted for an appointment as soon as your order arrives at the local terminal The driver will only ship the merchandise to the curb side of your address which is regulated in the terms of Standard Flat Rate Shipping.
A signature will be required upon delivery, please inspect the item prior to signing the POD

In Home Delivery

Please call us at 626-217-0851 for Inside Delivery, you need pay EXTRA shipping fee.
You need pay EXTRA shipping fee for Island Address.
NO Set Up Service, No White Gloves Service.

Local Pickup

We offer local pickup for customers willing to arrange their own pickup from our City of Industry, CA main distribution warehouse.

May require a few days of processing if the item needs to be moved from another warehouse. Shipping estimates can be provided in the event that you are unable to pick up the item after selecting Local Pickup. Only available on orders placed on our store. Requests for local pickup for orders purchased from other channels such as promotional auctions will carry a handling fee. Please contact us to arrange for local pickup options.

All Pick-up Orders need advanced appointment with our Warehouse, and We will call to Confirm Appointment once your order arrives at our warehouse.

Click here for More Shipping Details...

New Product Warranty

All of our products carry a New Product Warranty that promises an item is new and in original condition upon arrival. This warranty covers against defects unrelated to shipping/handling damage. We can provide replacements or parts if a defect is reported within 7 days after receiving the item.

If you are missing parts in your order, please let us know within 30 days of the ship-out date, and we will provide replacement parts for you, free of charge.

While WendyUSA.com works to fulfill the New Product Warranty for our customers, the actual warranty is offered by the manufacturers of our items. WendyUSA.com acts as a mediator in the process of warrantee fulfillment, and cannot be held liable for the actual fulfillment of the warranties.

Please note that new parts do not carry a new warranty, they are considered extensions of the original item warranty and are subject to the same time constraints regarding notification and fulfillment.

Due to processing, warranty fulfillment may take many weeks to complete.